The Library tower will remain closed during the current lockdown period, but most Library services are available remotely and Library staff are available to answer email enquiries.

Click & Collect and Postal Loan services will resume on 18th January. Please see the FAQs below for further information. During lockdown we advise that students make use of the Postal Loan service and do not travel to the campus unnecessarily.

Temporary study space is located on Level 3 of the Sir Ian Wood Building and must be booked in advance. See the FAQ on booking a seat for more information. Unnecessary travel to the campus is strongly discouraged so please only use this facility if it is absolutely essential.

On reopening, the hours will be 0900-1700 Monday-Friday. Campus buildings, including the Library, are not open at weekends.

Please don't come to the Library unless you have booked a study seat, have booked a collection time, or have items to return. Full information can be found in the FAQs below and on the Library website.

The Library team will continue to support students and staff who are working remotely. Most services and guides can be accessed via the Library website.

Information for Students

We will do all we can to support your studies during this time. Please get in touch and let us know how we can help.

Using the Library

Is the Library open?

The Library tower will remain closed during the current lockdown period but most Library services are still available online and Library staff can be contacted via email. Contact us at library@rgu.ac.uk with any enquiries.

We will be providing access to print stock through Click & Collect, Postal Loans and Digitisation services. Limited study space is available on Level 3 of the Sir Ian Wood Building and must be booked in advance. Check out the rest of the FAQs for details.

How do I book a seat?

Please note that the Library Seat Booking service is currently suspended. A temporary service is available on Level 3 of the Sir Ian Wood Building. For more information see the Student Union website. Please note that this temporary facility is not a Library managed service.

It is recommended that students only book study space if they feel it is absolutely essential. Please do not travel to the campus unnecessarily and study at home if at all possible.

Once the Library seat booking service is available again, see the Seat Booking guide for information on how to book a seat. Seats must be booked at least one day in advance and access to the upper floors of the Library is not permitted without a booking.

Please follow the booking instructions carefully and ensure you have received a booking confirmation email. If you haven't received the confirmation, then the Library haven't received your booking! Please type in your email address carefully.

We are sorry but we can't accept same-day bookings or walk-in access requests. Bookings must be made at least one day in advance.

Can I use the Library without a seat booking?

Please note that the Library tower will remain closed during the current lockdown period and no access is permitted. See the FAQ on booking a seat for information about temporary study spaces within the Sir Ian Wood Building.

When the Library reopens, you must make a seat booking to access the upper floors of the Library. Capacity is limited and access is strictly controlled. In order to protect both students and staff, bookings must be made at least one day in advance. We are sorry but we can't accept walk-in access requests. Other open-access study facilities are available on campus. See below for details.

Can I use the printers in the Library?

Please note that the Library tower will remain closed during the current lockdown period. We will advertise as soon as we have a date for reopening.

When the Library reopens, you must make a seat booking to use the Library printers. Printers are located on the upper floors of the Library and you cannot access the floors without a seat booking.

Remember that printers are available in other locations on the campus. Most buildings have printing facilities and printers are also located in the Learning Centre in the Aberdeen Business School building. No booking is required to access the Learning Centre (also currently closed due to Covid restrictions).

Can I browse the bookshelves in the Library?

The Library tower will remain closed during this current lockdown period. We will advertise as soon as we have a date for reopening. You should make use of the Click & Collect, Postal Loan or Digitisation service to access print materials. See below for links to these services

When the Library reopens, browsing is permitted when the area is in Tiers 1-3, but not in Tier 4 or lockdown. Please note that you must make a seat booking to browse Library shelves. The books are located on the upper floors of the Library and you cannot access the floors without a seat booking.

If you would like to request an item via Click and Collect or Postal Loan, or request a scan of a segment from a print book or journal, please see our guide.

We would encourage students to make use of Postal Loan services or request Digitisations during the lockdown period. Please do not travel to the campus unnecessarily. As the Library tower is not currently open, the collection point for Click & Collect items will be located in the foyer of the Sir Ian Wood Building.

Remember that collection slots must be booked in advance too. When your items are ready for collection an email containing a link to the collection calendar will be sent to you. Please don't simply turn up without booking as the collection point will not be staffed continuously. There's a very small team working on campus and we're sorry but we can't accept same-day requests for books.

Is there anywhere else I can study on campus?

Temporary study space is available on Level 3 of the Sir Ian Wood Building. For more information see the Student Union website. Please note that this temporary facility is not a Library managed service. All other open-study facilities on campus are currently closed.

After the lockdown period has ended, you can access the Georgina Scott Sutherland Learning Centre from 9am-5pm Monday to Friday. The Learning Centre is located within the Aberdeen Business School building and you don't need to book a seat. This is an open study area which contains general study desks, PCs and printers.

Social distancing measures have been put in place and please remember to abide by all signage, wear a face covering, use the hand sanitiser and cleaning materials provided and keep yourself and others safe.

See the Learning Centre guide for more information.

Loans, Returns and Charges

I have items on loan, can I return them?

We have extended all loans until at least 31st January and your items will continue to automatically renew as long as your account is in 'good standing'. This means that your account is not expired and you do not have any overdue items or late fees. Please contact us for advice if required.

Current advice is to retain any Library items and not to travel to the campus unnecessarily. If you feel it is essential to do so, items can be returned in the dropbox within the foyer of the Sir Ian Wood Building Monday-Friday 0900-1830. Items may also be returned by post to University Library, Sir Ian Wood Building, Robert Gordon University, Aberdeen, AB10 7GJ.

All returned items will be quarantined for a minimum of 72 hours before being removed from your Library account.

If you have graduated and still have books on loan please see the relevant question below for information.

Will I be charged for late items?

Any library items that were overdue prior to lockdown will still be overdue. Charges will not apply for the period that the Library was closed between 21st March and 27th September and from 5th January until reopening. Please ensure these items are returned as soon as possible either by post or when the Library reopens.

Please contact us at library@rgu.ac.uk if you would like to discuss charges on your library record

My course has finished and I still have library books. What should I do?

Please try to arrange to return your Library items, but do not travel to the campus unnecessarily during the current lockdown. If you feel it is essential to do so, items may also be dropped off at the Book Return box which is located in the foyer of the Sir Ian Wood Building from 0900-1830 Monday to Friday. We're sorry but Campus buildings aren't currently open at weekends.

Former students who have moved away from Aberdeen, or are unable to get to the campus, should contact us at library@rgu.ac.uk for advice on postal returns.

I can't come to the campus. Can I still borrow books?

We've extended our Postal Loan service to any students unable to come to campus for Covid related reasons. Please be aware that all items are subject to recall if another student requires them and you are responsible for paying the return postage.

During the current lockdown period we suggest that you use the Postal Loan service and only travel to campus to collect books via the Click & Collect service if you live locally or are attending classes.

I’m an Online Learner. Can I still get postal loans?

Yes. The postal loan service will be reinstated from 18th January. Please note that the service has been extended to all students and staff this year so timescales may be longer. Make sure you submit your requests in plenty of time!

The book I want is on loan. How can I get it?

Recalls have been suspended due to the more restricted Covid-19 measures currently in place. We will reinstate this service as soon as possible.

I've received an email saying I have to return an item early. Why is this?

All Library items are loaned subject to recall. If you have received a recall email then it means that another student is waiting to use the item. Recalls have been suspended during the current lockdown period but will be reintroduced when we return to Covid Tiers.

We've extended the recall period this year from 7 to 14 days in recognition that many students will not be able to get to campus as regularly or may need time to post an item to the Library.

Please note that all Library items, including postal loans, are subject to recall. If the items are not returned by the new due date then overdue charges will be applied to your Library account.

Can I request Inter-Library Loans?

We will continue to try to obtain items via Inter-Library Loan (ILL). Please apply for items in the usual way by selecting the ILL request button in LibrarySearch. The ILL service may be limited to items that we can obtain in PDF form only, and we may find it difficult to supply any hardcopy books or journals. We are entirely dependent on the services operating at other Libraries across the UK and not all Libraries are currently offering loans of print stock. Please note that there will be delays to the usual timescales for this service as staff at many Libraries across the UK are still working remotely. There may also be some items that we are unable to obtain.

Resources, Services and Help

What resources are available online?

All of the Library online resources continue to be available as normal. Students can access millions of resources via LibrarySearch or the databases that the Library subscribes to. This includes e-books, online journal articles, reports and more.

Are there guides to help me use the online resources?

Yes, guides are available on the Library website to help you use a range of Library services including guides to specific databases, referencing templates and research techniques. You can also see our Library Support page for more information.

How can I access items on my reading list?

We are aware that some Reading List items are available as print books only. We are investigating how we can make more items available online and will work with Schools to try to ensure that students can access as much of their reading material as possible. We must advise though that it may not be possible to obtain some items. Print items can be obtained via Click & Collect or Postal Loans. See the appropriate question in these FAQs for more details.

Can I get help with referencing, research skills or RefWorks?

Yes. Guides are available on the Library website to help you with referencing, research skills and RefWorks. You can also book an online appointment with one of our Academic Support team or attend one of our online workshops. See the relevant FAQs on this page for details.

In addition, you can email the team for advice at library.support@rgu.ac.uk. Email is monitored 0900-1700 Monday-Friday.

Can I make an appointment with an Academic Support Librarian

Yes, the Academic Support team are available for 1-1 and small group online support sessions. They can help with topics including referencing, using databases, literature searching and RefWorks. For full details, and to book, please visit our Workshops and Appointments page

Are the Library Workshops available?

Yes, the Academic Support team are running their Harvard Referencing, Search Smart and RefWorks Workshops remotely. For full details, and to book, visit our Workshops and Appointments page. Details of 1-1 and small group online appointments are available here too.

Resources related to the COVID-19 outbreak

During this time, many publishers have made material relating to COVID-19 openly available to access. Find out more at https://library.rgu.ac.uk/covid19-resources

I’m a research student and in need of some support with writing/referencing and referencing software/literature review/the RDF Planner. Is help available?

Colin MacLean, Research Support Librarian, is available as usual to offer help and advice for Research Students on any aspects of work you are concerned about, including literature reviews, access to resources and the RDF Planner. Please feel free to contact Colin by email at c.maclean@rgu.ac.uk


Information for Staff

We will do all we can to support you and your students during this time. Please get in touch and let us know how we can help.

Using the Library

Please see the Using the Library section in the information for students. The same details apply for staff with one difference. We request that staff use their own workspace rather than booking space in the Library. The Library has extremely limited capacity due to social distancing and the space is priority for student use.

Loans, Returns and Charges

Please see the Loans, Returns and Charges section in the Information for Students. The same details apply to staff loans.

Is the Inter-Library Loans service available?

We will continue to try to obtain items via Inter Library Loan (ILL) and requests will be sent through to Schools for approval as normal. We may be limited to those items that we can obtain in PDF format only, and we may find it difficult to supply loans of hardcopy books and journals. We are entirely dependent on the services operating at other Libraries across the UK and not all Libraries are currently offering loans of print stock. Please note that there will be delays to the normal timescales for obtaining items as staff at many Libraries across the the UK are still working remotely. there may also be some items that we are unable to obtain.

Resources, Services and Help

What online resources, services and help are available for my students?

The vast majority of Library services continue to be available as normal. Students and staff can access e-books, online journal articles and databases via LibrarySearch or by going to our dedicated Subject Databases webpage.

We are providing a remote enquiry service via email, Facebook and Twitter and we have also moved our Academic Support 1-1 meetings and workshops to be delivered online. See the relevant sections in the Information for Students area for more details.

Please encourage your students to make use of these resources and services. The Library team are here to help!

Resources related to the COVID-19 outbreak

During this time, many publishers have made material relating to COVID-19 openly available to access. Find out more at https://library.rgu.ac.uk/covid19-resources

Can I have items added to my Reading Lists?

Yes, please contact readinglists@rgu.ac.uk for help. For full details about the reading lists service, please see the Reading Lists for Staff guide.

Can items be digitised and added to my Reading Lists?

Yes, items can be digitised and added to reading lists. However, while eBooks and print material available in the library can be accessed to create digitisations, if items are out on loan, or need to be ordered, then fulfilling digitisation requests will take longer than usual. The reading lists team will keep in contact with you to let you know the status of any requests, so please contact readinglists@rgu.ac.uk with any requests and for advice. For more details about what can be digitised, please see the Digitisation Service for Staff guide.

Is the Library still ordering books?

Yes, the library has been able to order eBooks throughout lockdown and is pleased to announce we have now restarted print book orders. If you have any requests for your reading lists, please contact readinglists@rgu.ac.uk and for any other titles you would like to recommend, please use the book recommendation form.

Academic Support

Are the Academic Support Team available for meetings?

Yes. Please contact Ross or Lindsey, or email the team at library.support@rgu.ac.uk, to arrange their attendance at online CPMTs, Validation meetings, Staff/Student Liaison Committees etc. They are also available for 1-1 or small group meetings via Blackboard Collaborate. All of the normal Academic Support activities are continuing, albeit on a remote basis.

Can I have a Blackboard Collaborate session, or a Panopto recording, for my students?

Yes, the Academic Support team will be happy to deliver live sessions via Blackboard Collaborate or provide a Panopto recording. Please get in touch with library.support@rgu.ac.uk to arrange this.

Research Support

I have outputs that I want to have included in OpenAIR, can I still do that?

The Publications Team are working to support Open Access and the REF. Please keep submitting your Author Accepted Manuscripts (AAMs) as normal. Any questions? Please feel free to email publications@rgu.ac.uk

I need some help and advice about literature reviews/database searching/referencing software/publishing venues/research evaluation and profiles. Is help available?

Colin MacLean, Research Support Librarian, is available as usual to offer help and advice for Staff and Research Students. Please feel free to contact Colin by email at c.maclean@rgu.ac.uk

My research student is in need of some support with writing/referencing and referencing software/literature review/the RDF Planner. Is help available?

Colin MacLean, Research Support Librarian, is available as usual to offer help and advice for Staff and Research Students. Please feel free to contact Colin by email at c.maclean@rgu.ac.uk

For further information on the RGU-wide response to Covid-19, please see RGU Covid-19: Advice for Students, Staff & Community.