RGU Library is currently open 0900-1700 Monday-Friday.

Please don't come to the Library unless you have booked a study seat, have booked a collection time, or have items to return. Full information can be found in the FAQs below and on the Library website.

The Library team will continue to support students and staff who are working remotely. Most services and guides can be accessed via the Library website.

Information for Students

We will do all we can to support your studies during this time. Please get in touch and let us know how we can help.

Using the Library

Is the Library open?

The Library is open for Seat bookings, Collections and Returns. Please do not come to the library for any other reason.

Seat bookings and Collections must be booked in advance, but returns can be made at any time whilst the Library is open. Current opening hours are 0900-1700 Monday-Friday.

If you want to use the printers, browse books or study in the Library then a seat must be booked using the Seat Bookings service. There will be no access to the upper floors of the Library without an advance booking.

A Collection service is in place for access to books. See the Borrowing guide for information on how to use this service.

Most Library services are still available online. Check out the rest of the FAQs for details.

How do I book a seat?

See the Seat Booking guide for information on how to book a seat. Seats must be booked at least one day in advance and access to the upper floors of the Library is not permitted without a booking.

Please follow the booking instructions carefully and ensure you have received a booking confirmation email. If you haven't received the confirmation, then the Library haven't received your booking!

We are sorry but we can't accept same-day bookings. They must be made in advance.

Can I use the Library without a seat booking?

No. You must make a seat booking to access the upper floors of the Library. Capacity is limited and access is strictly controlled. In order to protect both students and staff, bookings must be made in advance. We are sorry but we can't accept walk-in access requests.

Can I use the printers in the Library?

You must make a seat booking to use the Library printers. Printers are located on the upper floors of the Library and you cannot access the floors without a seat booking.

Remember that printers are available in other locations on the campus. Most buildings have printing facilities and printers are also located in the Learning Centre in the Aberdeen Business School building. No booking is required to access the Learning Centre.

Can I browse the bookshelves in the Library?

You must make a seat booking to browse Library shelves. The books are located on the upper floors of the Library and you cannot access the floors without a seat booking.

Currently only floors 6 and 7 are open for seat bookings and browsing. If you need items from floors 8 or 9 please use the Click & Collect service to reserve and collect the items. Remember that collection slots must be booked in advance too. We're sorry but we can't accept same-day requests for books.

Is there anywhere else I can study on campus?

Yes. You can access the Georgina Scott Sutherland Learning Centre from 9am-5pm Monday to Friday. The Learning Centre is located within the Aberdeen Business School building and you don't need to book a seat. This is an open study area which contains general study desks, PCs and printers.

Social distancing measures have been put into place and please remember to abide by all signage, wear a face covering, use the hand sanitiser and cleaning materials provide and keep yourself and others safe.

See the Learning Centre guide for more information.

Loans, Returns and Charges

I have items on loan, can I return them?

Yes. Items can be returned to the Library between 9am-5pm Monday to Friday. Items may also be dropped off in the Book Return Box which is located in the foyer of the Sir Ian Wood Building. This box is available 7am-7pm Monday to Friday. All items will be quarantined for 72 hours prior to being removed from your library account.

We're sorry but Campus buildings currently aren't open at weekends.

Items can also be returned by post to University Library, Sir Ian Wood Building, Robert Gordon University, Aberdeen, AB10 7GJ.

If you are a returning student and want to keep your items please do so. Books will continue to automatically renew as normal unless recalled.

Will I be charged for late items?

Any library items that were overdue prior to lockdown in March will still be overdue. Charges will not apply for the period that the Library was closed between 21st March and 27th September. Please ensure these items are returned as soon as possible.

Now that the Library is open again the normal charging process is in place. You will be charged if your items are recalled by another student and you fail to return them by the new due date. This includes items sent by postal loan. Please check your RGU email regularly whilst you have items on loan to be kept advised of any changes to your Library loans.

Please contact us at library@rgu.ac.uk if you would like to discuss charges on your library record

My course has finished and I still have library books. What should I do?

Please try to arrange to return your Library items. Former students who live locally can return items to the Library between 9am-5pm Monday to Friday. Items may also be dropped off at the Book Return box which is located in the foyer of the Sir Ian Wood Building from 7am-7pm Monday to Friday. We're sorry but Campus buildings aren't currently open at weekends.

Former students who have moved away from Aberdeen, or are unable to get to the campus, should contact us at library@rgu.ac.uk for advice.

I can't come to the campus. Can I still borrow books?

Yes. We've extended our Postal Loan service to any students unable to come to campus for Covid related reasons. Please be aware that all items are subject to recall if another student requires them and you are responsible for paying the return postage.

If you are able to come to campus then we suggest you use the Click & Collect service instead. This is usually a quicker means of getting your books.

I’m an Online Learner. Can I still get postal loans?

Yes. The Postal Loan service is operational. Please note that the service has been extended to all students and staff this year so timescales may be longer. Make sure you submit your requests in plenty of time!

The book I want is on loan. How can I get it?

If another student already has the book that you want then you can request that it is recalled. See our Borrowing guide for more information.

The current borrower will be given 14 days to return their item so please be patient. You'll receive an email when it's ready to collect or, if you have requested a postal loan, when it has been posted to you..

I've received an email saying I have to return an item early. Why is this?

All Library items are loaned subject to recall. If you have received a recall email then it means that another student is waiting to use the item.

We've extended the recall period this year from 7 to 14 days in recognition that many students will not be able to get to campus as regularly or may need time to post an item to the Library.

Please note that all Library items, including postal loans, are subject to recall. If the items are not returned by the new due date then overdue charges will be applied to your Library account.

Can I request Inter-Library Loans?

We will continue to try to obtain items via Inter-Library Loan (ILL). Please apply for items in the usual way by selecting the ILL request button in LibrarySearch. The ILL service may be limited to items that we can obtain in PDF form only, and we may find it difficult to supply any hardcopy books or journals. We are entirely dependent on the services operating at other Libraries across the UK and not all Libraries are currently offering loans of print stock. Please note that there will be delays to the usual timescales for this service as staff at many Libraries across the UK are still working remotely. There may also be some items that we are unable to obtain.

Resources, Services and Help

What resources are available online?

All of the Library online resources continue to be available as normal. Students can access millions of resources via LibrarySearch or the databases that the Library subscribes to. This includes e-books, online journal articles, reports and more.

Are there guides to help me use the online resources?

Yes, guides are available on the Library website to help you use a range of Library services including guides to specific databases, referencing templates and research techniques. You can also see our Library Support page for more information.

How can I access items on my reading list?

We are aware that some Reading List items are available as print books only. We are investigating how we can make more items available online and will work with Schools to try to ensure that students can access as much of their reading material as possible. We must advise though that it may not be possible to obtain some items.

Can I get help with referencing, research skills or RefWorks?

Yes. Guides are available on the Library website to help you with referencing, research skills and RefWorks. You can also book an online appointment with one of our Academic Support team or attend one of our online workshops. See the relevant FAQs on this page for details.

In addition, you can email the team for advice at library.support@rgu.ac.uk. Email is monitored 0900-1700 Monday-Friday.

Can I make an appointment with an Academic Support Librarian

Yes, the Academic Support team are available for 1-1 and small group online support sessions. They can help with topics including referencing, using databases, literature searching and RefWorks. For full details, and to book, please visit our Workshops and Appointments page

Are the Library Workshops available?

Yes, the Academic Support team are running their Harvard Referencing, Search Smart and RefWorks Workshops remotely. For full details, and to book, visit our Workshops and Appointments page. Details of 1-1 and small group online appointments are available here too.

Resources related to the COVID-19 outbreak

During this time, many publishers have made material relating to COVID-19 openly available to access. Find out more at https://library.rgu.ac.uk/covid19-resources

I’m a research student and in need of some support with writing/referencing and referencing software/literature review/the RDF Planner. Is help available?

Colin MacLean, Research Support Librarian, is available as usual to offer help and advice for Research Students on any aspects of work you are concerned about, including literature reviews, access to resources and the RDF Planner. Please feel free to contact Colin by email at c.maclean@rgu.ac.uk


Information for Staff

We will do all we can to support you and your students during this time. Please get in touch and let us know how we can help.

Using the Library

Please see the Using the Library section in the information for students. The same details apply for staff with one difference. We request that staff use their own workspace rather than booking space in the Library. The Library has extremely limited capacity due to social distancing and the space is priority for student use.

Loans, Returns and Charges

Please see the Loans, Returns and Charges section in the Information for Students. The same details apply to staff loans.

Is the Inter-Library Loans service available?

We will continue to try to obtain items via Inter Library Loan (ILL) and requests will be sent through to Schools for approval as normal. We may be limited to those items that we can obtain in PDF format only, and we may find it difficult to supply loans of hardcopy books and journals. We are entirely dependent on the services operating at other Libraries across the UK and not all Libraries are currently offering loans of print stock. Please note that there will be delays to the normal timescales for obtaining items as staff at many Libraries across the the UK are still working remotely. there may also be some items that we are unable to obtain.

Resources, Services and Help

What online resources, services and help are available for my students?

The vast majority of Library services continue to be available as normal. Students and staff can access e-books, online journal articles and databases via LibrarySearch or by going to our dedicated Subject Databases webpage.

We are providing a remote enquiry service via email, Facebook and Twitter and we have also moved our Academic Support 1-1 meetings and workshops to be delivered online. See the relevant sections in the Information for Students area for more details.

Please encourage your students to make use of these resources and services. The Library team are here to help!

Resources related to the COVID-19 outbreak

During this time, many publishers have made material relating to COVID-19 openly available to access. Find out more at https://library.rgu.ac.uk/covid19-resources

Can I have items added to my Reading Lists?

Yes, please contact readinglists@rgu.ac.uk for help. For full details about the reading lists service, please see the Reading Lists for Staff guide.

Can items be digitised and added to my Reading Lists?

Yes, items can be digitised and added to reading lists. However, while eBooks and print material available in the library can be accessed to create digitisations, if items are out on loan, or need to be ordered, then fulfilling digitisation requests will take longer than usual. The reading lists team will keep in contact with you to let you know the status of any requests, so please contact readinglists@rgu.ac.uk with any requests and for advice. For more details about what can be digitised, please see the Digitisation Service for Staff guide.

Is the Library still ordering books?

Yes, the library has been able to order eBooks throughout lockdown and is pleased to announce we have now restarted print book orders. If you have any requests for your reading lists, please contact readinglists@rgu.ac.uk and for any other titles you would like to recommend, please use the book recommendation form.

Academic Support

Are the Academic Support Team available for meetings?

Yes. Please contact Ross or Lindsey, or email the team at library.support@rgu.ac.uk, to arrange their attendance at online CPMTs, Validation meetings, Staff/Student Liaison Committees etc. They are also available for 1-1 or small group meetings via Blackboard Collaborate. All of the normal Academic Support activities are continuing, albeit on a remote basis.

Can I have a Blackboard Collaborate session, or a Panopto recording, for my students?

Yes, the Academic Support team will be happy to deliver sessions via Blackboard Collaborate. Please get in touch with library.support@rgu.ac.uk to arrange this. The team can also provide Panopto recordings if an appropriate session has already been recorded.

Research Support

I have outputs that I want to have included in OpenAIR, can I still do that?

The Publications Team are working to support Open Access and the REF. Please keep submitting your Author Accepted Manuscripts (AAMs) as normal. Any questions? Please feel free to email publications@rgu.ac.uk

I need some help and advice about literature reviews/database searching/referencing software/publishing venues/research evaluation and profiles. Is help available?

Colin MacLean, Research Support Librarian, is available as usual to offer help and advice for Staff and Research Students. Please feel free to contact Colin by email at c.maclean@rgu.ac.uk

My research student is in need of some support with writing/referencing and referencing software/literature review/the RDF Planner. Is help available?

Colin MacLean, Research Support Librarian, is available as usual to offer help and advice for Staff and Research Students. Please feel free to contact Colin by email at c.maclean@rgu.ac.uk

For further information on the RGU-wide closure, please see the RGU Coronavirus page. Students and staff should follow advice from their School or Department regarding when they can return to campus.