Who is the library disability contact?
Heather Bain (Tel: 01224 263481) will be happy to discuss your individual needs in confidence and arrange for a one-to-one visit to the Library if this would be useful.
What sort of general assistance do you offer?
We will be happy to provide assistance with finding and retrieving books, placing holds, using the photocopiers and printers, and explaining how the library works. If you would like any of our leaflets or guides in an alternative format, please just let us know.
Can you provide resources in alternative formats?
We will try to support you if you require access to books or other resources in alternative formats. We work with a scheme called RNIB Bookshare and many titles are available in a variety of formats. We can also approach publishers on a case-by-case basis if the title you require is not held within RNIB Bookshare. Please be aware that we cannot guarantee to obtain the item in the format you require, we are entirely dependent on what publishers will make available to us, but we do always guarantee to try.
What about physical access to your libraries?
A wheelchair accessible toilet is available on Level 5 of the Library. There is lift access to all floors of the Library and a height-adjustable desk is sited on each floor. There is also a Help Point on each floor which is normally staffed during weekdays and ad-hoc assistance can be requested there.
Are induction loops available?
Yes, the enquiry desk is fitted with an induction loop.