If you would like your Library books to be ready and waiting for you when you next vist the Library, then make use of our Click and Collect service. Items may be collected from the library or, if you are unable to visit the campus, they can be posted to you. We can also email scans of individual chapters, sections and articles from print books or journals. See the separate sections in this guide on Click & Collect, Postal Loans and Article and Chapter requests for more information.
Click and Collect
There's no longer a requirement to book a collection time so you can come to the Library to collect your items at any time during our opening hours. Please wait until you have received the email advising you the item is ready to collect before coming to the Library.
Placing your request
Collecting your items
The Postal Loans service is available for any students or staff who are unable to come to campus. We're sorry but the service is not available to External, Community or Associate members.
Please note that whilst the Library will post items to you for free, you must pay the return postage.
Items are posted to the address on your RGU record and must be signed for. If you wish items to be posted to a different address then enter it in the comment field. It is your responsibility to ensure that items are sent to the correct address.
If you are attending campus regularly then we would encourage you to make use of the Click & Collect service.
To find out more about the Postal Loans service, including how to place a request, see our Postal Loans guide.
Article & Chapter Requests
If you are unable to visit the library in person, you can ask us to scan articles from print journals and chapters of books that are only available in hard copy. This service is not available to External, Community or Associate members.
No more than one article from any issue of a journal, or one chapter of a book (or up to 5% of the whole item, whichever is greater), may be requested. These limits are set by UK copyright law and the Library cannot exceed them.
Before asking for items to be scanned, check your Module Reading List - a digitised version may already be available.
To find out more about the Article & Chapter requests service, including how to place a request, see our Article & Chapter Requests guide
Returning Library Items
Items can be returned to the Library in the following ways:
- Visiting the Library in person
- Using the book dropbox located in the foyer of the Sir Ian Wood Building
- By post. Packages should be addressed to University Library, Sir Ian Wood Building, Robert Gordon University, Aberdeen, AB10 7GJ. We recommend that you obtain a proof of posting receipt.