Please bring your Student/Staff/Associate/External Member ID card if you would like to borrow items from the Library.
What can I borrow and for how long?
|User Group||All Loan Items|
|RGU & ICRGU Students||Up to 15 items (together with videos/DVDs) for 56 days (subject to recall).|
|RGU Staff||Up to 25 items (together with videos/DVDs) for 56 days (subject to recall).|
|External Members & Associates||Up to 5 items (together with videos/DVDs) for 28 days (subject to recall).|
How should I return items?
Please check your Library account regularly. Items should be returned by their due date. A book return box is available for out-of-hours returns.
Can I renew items I have on loan?
As long as your items have not been recalled, or are not needed by another library user, you can renew them by going to your library account and logging in with your student number and password. You can also renew items at the self-service kiosks in the Library, or by contacting us.
If you forget to renew your library items, then as long as your account is in good standing, we’ll do it for you 7 days before they’re due back. If we cannot renew the items, you will receive an email to your University email account reminding you of the due date.
What is your recall policy?
All items on loan are subject to recall. If any of your loans are recalled, you will be notified by email to your University email account. You will normally have 7 days from the date of the recall to return the item(s). Please see our library policies for details of fines for the late return of recalled items.
How do I check what I've got on loan?
Simply log in to your library account to see details of all items on loan. Do this regularly to see if any items have been recalled, check "due back" dates, and see the progress of any holds you have placed. You can also check your account at the self-service kiosks in the library.
What do I do if the item I want is on loan?
If the item is on loan, you can place a hold on the Library Catalogue.
What happens if my loans are overdue?
Please return all items you no longer require as soon as you can. If you have overdues, you may be unable to borrow further items until they are returned. You may also be fined or billed for the overdue item. Details can be found in our library policies
What happens if I damage or lose Library material?
Contact us as soon as you can. You may be billed for the full replacement cost. For recalled items, any fines that have been accrued while the items have been overdue will be added to the replacement cost.
Payment of fines and the replacement cost of lost or damaged items can be made at the self service kiosks in the library (cash only) or at the reception desk on Level 5.
Alternatively, you can phone 01224 263450 to pay using a credit or debit card.
We will also accept a cheque payment by post to:The University Library
Sir Ian Wood Building
Robert Gordon University
To view our opening hours, please visit https://library.rgu.ac.uk/opening-hours-and-contact